GENERAL INFORMATION

1.1 These Terms of Service (hereinafter - Rules, Terms and Conditions) define the terms of use of the Service. Before using the Service, the User must fully read and agree with the following. In case of disagreement with any of the provisions of these Rules, the User must refuse to use the Service.

1.2 If the User does not go through the registration procedure on the site to create an account (hereinafter - Account), and, together with this, still creates an Application on the Site, it confirms that he has fully familiarised himself with the Rules and accepts all the terms and conditions.

1.3 The Service in any case does not act as a party to transactions between Users under any circumstances, and Users who have accepted these rules - understand it and agree with it. The Service does not provide financial services, as well as does not provide services for storage, transfer, exchange of electronic money and Cash, and their exchange for cryptocurrencies. All transactions on the Service are carried out directly between Users.

1.4 Regardless of whether the User has registered in the system or not, if the User uses the System - he automatically declares that he agrees with the Rules, has studied them, undertakes to adhere to the Rules and from time to time to review the Rules for changes in the latter. If the User does not agree with these Terms in whole or in part at any time, he is obliged to stop using the Service.

1.5 The Service has the right at any time to make changes to these Rules, while publishing them on the page of the Service. Such changes come into force from the moment of their publication, and the User is independently responsible for familiarisation with such rules.

1.6 By using the Service, the User warrants that he/she has reached the age of eighteen and has all rights, powers and abilities to enter into this agreement by accepting the Terms and Conditions and their further observance.

1.7 The Site is intended for personal use only.

1.8 We may carry out additional checks on your information and request from you any necessary documentation and data related to the exchange (passport, card photo, video verification of card, receipt of funds sent and other necessary data) for any reason related to your use of the Services and/or as supporting evidence for any information you provide. If the conditions for providing the documents are not met, the Service has the right to refuse to provide the Services and initiate a refund to the sender's details within 5 banking days.

1.9. The Service has the right to suspend the transaction and withhold the User's funds in order to prevent fraudulent and other actions, which may cause financial and reputational losses for the Service or the User, for the period required for financial investigation and obtaining details of the transaction from the payment gateway or issuing bank.

2.1 You acknowledge that you are responsible for maintaining the strict confidentiality of your data information, protecting your own Digital Currency and for all activities and transactions.

2.2 By using the Service, the User confirms that he or she lawfully owns and disposes of the fiat money and electronic and/or digital currency involved in the relevant Payment.

2.3 The Service has the right to cancel a digital and/or electronic or fiat currency purchase order created by the User, if the payment for such an order has not been received on the settlement account of the Service

2.4 The obligation of the Service to transfer (transfer) the received digital and/or electronic or fiat currency to the User is considered fulfilled at the moment when the digital and/or electronic or fiat currency is debited from the Service's account in the relevant Payment System, which is registered in the transaction history of the relevant Payment System.

2.5 The obligation of the Service to transfer the monetary equivalent of the transferred digital and/or electronic or fiat currency is deemed to be fulfilled at the moment of debiting the respective amount from the Service account.

2.6 All services of the Service are provided without any express or implied warranties, in particular, without implied warranties of merchantability and fitness for a particular purpose. The Company does not guarantee that the Service services and the Site will be available 100% of the time to meet your needs. The Company will endeavour to provide its services to you as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.

2.7 The Service will use reasonable endeavours to provide access to the services and the site in accordance with this Agreement. However, the Service may suspend use of the site for maintenance and will use reasonable endeavours to notify you in advance. You therefore agree that you accept the risks associated with the fact that you may not always be able to use the services and the site or carry out urgent transactions.

2.8 The rate is fixed at the creation of the order if the User has paid within 30 minutes after its creation.

2.9 If the User has paid for the request, but due to circumstances wishes to refuse the exchange, before the execution of the request, the refund is made minus 3% of the amount of payment, commission within the network of the payment system and the difference of the exchange rate (if the rate has changed by more than 3%). After fulfilment of the order financial claims are not accepted, due to the lack of technical possibility to make a refund.

3.0. If the User's card is in the black list of the Security Service of the payment system and at an attempt of transfer to it the account is blocked, the service reserves the right not to refund the User.

3.1 Regulation of crediting funds to Visa, MasterCard, MIR cards is from several seconds to 5 working days. In practice, 99% of transfers are credited instantly. Also withdrawal can be made in several transactions.

3.2 In case the Service is required to pay the User's taxes or cover the debt incurred as a result of the User's refusal to pay taxes, the User agrees to reimburse the Service for all such payments.

3.3 The Service is financially liable to the User in the amount of the electronic asset or electronic money, which were transferred to the Service for the execution of the Application.

3.4 The Service provides services of exchange, purchase and sale of electronic assets or electronic money. The Service does not provide fundraising services, does not provide payment for goods or services of other providers.

3.5 The Service is not liable to the User for financial losses caused by illegal actions of third parties, which cannot be predicted or prevented.

3.6 The Service is not responsible for any postponed or unrealised Applications, caused by the error of another Payment system or bank, indicated by the User in the issued Application. The user agrees that in such case all claims will be directed to the payment system or bank. The Service will provide the necessary assistance for filing a complaint or claim to another partner or bank.

3.7 In case of detection of falsification of communication flows or any negative impact on the normal operation of the software code of the Service, which is directly or indirectly related to the User's Application, the execution of the Application by the Service is suspended, and the recalculation of the parameters of the Application in accordance with the current conditions or, in case of disagreement of the User with the recalculation, the return of the electronic asset or funds to the payer's details.

3.8 The Service shall not be liable for partial or full non-compliance with these Terms of Use, if such was the result of force majeure circumstances that cannot be prevented by reasonable measures.

3.9. In case the User has entered incorrect personal data or provided incorrect data for the execution of the Application, the Service is not liable for any losses of the User resulting from such error.

4.0. The use of the Service for the purposes of fraudulent and illegal operations is prohibited.

4.1 The protection of User information and other confidential data is provided in accordance with the current legislation of the Russian Federation, namely in accordance with the Federal Law No. 152-FZ "On Personal Data".

4.2 The Administration of the Service has the absolute right to refuse to provide services to any User, without explanation.

4.3 If in the event of force majeure circumstances you either delay or fail to comply with any of these Terms, such delay or failure to comply will not be considered a breach of these Terms and neither you nor the Company can claim any loss or damage arising from such circumstances.

4.5 The User acknowledges that he/she has read and fully accepts all provisions of these Terms.

Exchange Rules