Политика конфиденциальности

This Privacy Policy describes how the Imperial.exchange service (hereinafter referred to as the “Service”) collects, uses, stores, shares, and protects your information whenever you use the Service’s website or services. By using the Imperial.exchange website and the Service’s services, you agree to the terms of this Privacy Policy.

The Service reserves the right to update this Policy from time to time. We recommend that you check this page regularly to stay informed about any changes. If necessary, we will notify you of any changes made to the Privacy Policy in accordance with legal requirements.

How we collect information about you

When you use the Service, we collect information transmitted via your computer, mobile device, or other equipment. This information may include:

Your IP address

Information about your device, such as type, device name, operating system, location, and mobile network information

Data about the web browser, including the pages you accessed on the website.

The service does not collect information about persons under 13 years of age.

If you create an account or use the Service, we may collect the following information:

Contact details: your name, address, phone number, email address, Skype ID, and other data.

Additional information: when requesting an increase in limits for purchasing or trading cryptocurrency, we may request additional data from you to verify your identity and address, such as your date of birth, tax identification number, and a copy of your ID.

We may also obtain information about you from third parties, such as credit bureaus and identity verification services.

In addition, the Service may collect information about your transactions and activities on the website to prevent fraud, monitor compliance with the terms of use, and identify security threats.

How we use cookies

When you visit our website or use our services, we or our partners may place small data files, known as cookies or pixel tags, on your device. We use these technologies for:

Identifying you as a Service customer

Applying your settings for content, services, and advertising

Analyzing advertising effectiveness

Reducing risks and preventing fraud

We use both session and persistent cookies. Session cookies are deleted as soon as you log out of your account or close your browser, while persistent cookies remain until you delete them or until their expiration date.

You can configure your browser to block cookies, but this may affect access to some features or services of the Service.

How we protect and store your personal information

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

We apply physical, electronic, and procedural safeguards to protect your data in accordance with the applicable law. Only those Service employees who need access to personal information to perform their duties have access to it.

The Service stores your information for the entire duration of your account, as well as for at least 5 years, or for the period necessary to fulfill legal obligations or resolve disputes.

How we use the collected personal information

We use your personal information for the following purposes:

Providing services and support

Processing transactions and notifying you about the status of transactions

Settling disputes and resolving issues

Preventing and investigating illegal activities

Improving and customizing services and content

Verifying identity using third‑party databases

We will not use your personal information for purposes other than those for which it was collected without your permission.

Marketing

We will not sell or share your personal information with third parties for marketing purposes without your consent. If the Service sends you messages, they will be related to your account or to the services we provide. If such messages are not related to your account, you will be given the opportunity to unsubscribe from them.

How personal information is shared with other users

During transactions between you and other users, we may share information such as your email address or mobile phone number. This information may be used to notify you about the status of a transaction or to confirm your customer status.

If you allow third‑party applications to access your account, the information you provided to the Service may be shared with these applications as part of transaction processing.

How we share personal information with third parties

We may share your personal information with third parties for the following purposes:

To identity verification service providers to prevent fraud.

To providers of contractual services, such as payment processing, marketing, and technical support.

To law enforcement agencies or government institutions if legally required.

We may also share information in the event of a merger with another organization or an acquisition.

How you can change or access your personal information

You can view, correct, or delete your personal information by logging into your account. If you close your account, we will mark it as “closed,” but the information will be stored in our database for the required period to prevent fraud or to fulfill legal obligations.