Questions and answers
Find answers to common questions about the service, its features and possible issues.
In order to make an exchange on imperial.exchange you need to choose the direction of the exchange, and fill in the data that you will be asked.
Click the button ‘Go to payment’ and follow the instructions that will follow.
If you have any questions, be sure to write to the chat.
RUB - CRYPTO application processing takes 30 minutes. If there are no technical works and failures of exchanges.
CRYPTO - RUB request processing takes 1-3 hours on average from the moment your payment is received. If there are no technical works and failures of exchanges.
The main thing is, don't worry!
It happens, not all services miss our emails.
Be sure to check your spam folder. If it is empty, write to the operator and he will confirm your account manually.